Privacy Policy

Mawj eSIM is by Bunat Al-Aamal Company. Client Organizations operate their own products and are responsible for their downstream privacy notices and lawful collection of information.

Information and its use

Mawj eSIM processes business and contact details, account identity and access records, Order inputs including traveler name and phone, transaction and wallet records, eSIM installation information, status and Usage, integration records and support messages. This information supports account review, secure access, fulfillment, servicing, communications, financial reconciliation and protection against misuse. Traveler details are retained with each Order, not as a reusable traveler directory.

Authorized staff and Organization users have access appropriate to their roles. Service providers process relevant information to operate the service, communicate with you and investigate service issues. Information may also be disclosed where lawfully required or needed to address fraud, security incidents or legal claims, subject to applicable safeguards. Mawj eSIM does not sell personal information.

Protection and retention

Mawj eSIM uses encrypted transport, authenticated access, role and Application scoping, protected installation retrieval and audit records. Keep credentials secure and do not send secrets through support. Information is retained as needed for service, security, reconciliation and applicable legal obligations; account closure does not immediately remove records still required for those purposes.

Processing and any transfers are subject to the applicable agreement and data-protection requirements. For privacy questions or to exercise applicable rights, use account support, or public contact if you cannot access an account. Requests may require proportionate identity or authority verification.

Cookies and communications

The portal uses cookies for authentication and secure sessions. The website keeps a language preference. This release does not use advertising trackers. Account and recovery emails are transactional; authorized team members share Team invitations manually. Material policy changes will be communicated through the website or relevant business contact process.